常見問題FAQ
仲有問題?WhatsApp 我哋,或者預約免費評估慢慢傾。Still unsure? WhatsApp us, or book a free review and we'll talk it through.
Excel 做微企起步 OK,但一忙就容易漏記、公式一錯全盤錯,年結報稅要人手拆返好耐。我哋唔係迫你放棄 Excel,而係幫你評估:如果你交易越嚟越多、或者已經對唔到數,轉去雲端會平過每年年尾補鑊。免費評估時,我哋會老實同你講你而家嗰套夠唔夠用。Excel is fine for a micro start-up, but once you're busy it's easy to miss entries, and one broken formula throws off everything — then year-end and tax filing take ages to untangle. We won't force you off Excel; we'll assess honestly whether it still fits. If your volume is climbing or things already don't reconcile, moving to the cloud is cheaper than a year-end rescue.
救到,而且係我哋最強項。過去 1–3 年冇入帳、單據散晒、換過會計冇交接——我哋由頭重建賬套,逐月追返,趕得切年結同報稅死線。理順之後可以轉月費 keep 住,唔會再積返一堆。Yes — and it's what we do best. One to three years unbooked, receipts scattered, a handover that never happened — we rebuild the ledger from scratch, work back month by month, and beat the year-end and tax deadlines. Once it's tidy, move to a monthly plan and it won't pile up again.
審計要由持牌核數師進行,呢個係法例規定,我哋唔會自己簽核數報告。我哋做嘅係把你盤數整靚、備好一套齊全嘅審計料(總帳、試算表、明細),再按你公司情況由我哋安排持牌核數師,並直接對接。即係話你唔使自己周圍搵核數師、又唔使自己準備一堆嘢——呢部分我哋幫你打通。An audit must be done by a licensed auditor — that's the law, and we don't sign audit reports ourselves. What we do is get your books clean, prepare a complete audit pack (general ledger, trial balance, schedules), then arrange a licensed auditor to suit your company and liaise directly. So you don't have to go hunting for an auditor or assemble the pack yourself — we bridge that part for you.
唔會。月費、交易上限、附加費(例如多一個戶口、多一種外幣、超出上限)全部喺收費頁一早列明。開工之前,服務協議會寫清楚你嗰個價包咩、唔包咩。有嘢額外要做,我哋會先報價、你 OK 先做。No. Monthly fees, transaction caps and add-ons (extra account, extra currency, going over the cap) are all listed up front on the pricing page. Before we start, the service agreement spells out exactly what your fee covers and what it doesn't. Anything extra is quoted first — we only proceed once you say yes.
唔使。全程雲端——你影相或掃描上單,我哋入帳、對賬、月結。你隨時登入睇實時數,唔使見面、唔使交紙。當然你想傾電話或者見面傾,我哋一樣歡迎。No. It's all in the cloud — you photograph or scan and upload, we post, reconcile and close. Log in any time for live numbers; no meetings, no paper. Of course, if you'd rather talk by phone or meet in person, you're very welcome.
好簡單:影相或掃描你嘅單據(銀行月結單、發票、收據)——唔使分類、唔使夾好——再 email 去你嘅專屬交單地址,或者直接 WhatsApp 傳畀我哋。上手嗰陣,我哋會派一個專屬地址畀你(格式如 hello+貴公司BR號000@risesum.com);你寄去嗰個地址,資料就會自動歸去你自己嘅檔,唔會同其他客戶撈亂。之後我哋入帳、對賬、月結,你隨時登入睇實時數。Easy: photograph or scan your documents (bank statements, invoices, receipts) — no sorting or filing needed — then email them to your own submission address, or just send them on WhatsApp. When you join we assign you a unique address (e.g. hello+yourBR000@risesum.com); anything sent there is routed straight to your own file and never mixed with another client's. We then post, reconcile and close — log in any time for live numbers.
唔麻煩,交俾我哋處理。我哋接手時會同你理清賬套現況、開帳結轉、設好科目表,就算舊會計冇好好交接,我哋一樣可以由現有資料重建。你只需要授權我哋攞返你嘅賬務資料就得。Not a hassle — leave it to us. On takeover we clarify the current state of the books, bring over opening balances and set up the chart of accounts. Even if the previous accountant left no proper handover, we can rebuild from whatever exists. All you need to do is authorise us to obtain your accounting records.
我哋做嘅係報稅資料整理——整好利得稅、僱主報稅所需嘅資料同計算表,交你或核數方遞交;亦可以代你回覆稅局查詢信(按信件複雜程度報價)。至於複雜嘅稅務申辯或同稅局爭議,會轉介持牌稅務代表跟進,各司其職。We prepare the tax data — the figures and schedules profits tax and the employer's return need, ready for you or the auditor to file. We can also reply to IRD enquiry letters on your behalf (quoted by complexity). Complex tax arguments or disputes with the IRD are referred to a licensed tax representative — each to their role.
我哋用主流雲端會計平台,資料傳輸同儲存都有加密;權限按需要開,唔會亂畀人睇。網站上嘅表單只收你嘅聯絡同盤數狀況,唔會喺網頁存放敏感財務資料。正式合作時,服務協議會寫明我哋點樣處理你嘅資料。We use mainstream cloud accounting platforms with encryption in transit and at rest; access is granted on a need-to basis, not opened to just anyone. The forms on this site only collect your contact and a note on your books — no sensitive financial data is stored on the web page. When we work together, the service agreement sets out how we handle your data.
最快嘅方法係傾 15 分鐘。免費亂帳評估,睇你盤數幾亂、報返個價,唔啱唔使夾硬。The quickest way is a 15-minute chat. A free messy-books review — we assess the mess and quote it, no pressure.